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| اجبارية / اختيارية | نظري / عملي | مساندة/تخصصية | Course Code | Course Name | اسم المقرر |
|---|---|---|---|---|---|
| اجبارية | نظري | تخصصية | CHE516 | Quality Management | أدارةالجودة |
| وصف المقرر الدراسي |
|---|
| أهــداف الـمـقـرر* |
|---|
| The course aims to provide students with a basic idea which is to increase market share and revenue: Comprehensive quality management allows the organization to provide products and services |
| The course aims to provide students with basic idea which is to reduce costs according to many Studies that have been conducted on the impact of quality on costs and it has been shown that the better |
| The course aims to enhance students' business competencies by providing the ability to effectively manage and increase consumer satisfaction when the ultimate goal of comprehensive quality management |
| The course aims to provide students with basic idea of the continuous improvement when comprehensive quality management seeks to satisfy the customer and the consumer and attract them to the instituti |
| The course aims to provide students with basic idea of Reducing inventory by knowing what the consumer needs, producing it properly and delivering it through the supplier at the right time. |
| المعرفة والفهم | المهارات الدهنية | المصادر العلمية والمهنية | المهارات العامة والمنقولة |
|---|---|---|---|
| Understanding of what quality is, its dimensions, its orientations, stages of development and the most prominent thinkers in this field. | Brainstorming method, by developing a problem to be solved by the student. | Put forward principles, theories and management ideas that students are asked to discuss and enrich in the light of developments and competition. | Assigning students to study administrative situations and specific situations and present them to students in the classroom and answer questions and queries. |
| Understanding the nature of quality management and its basic foundations, and the benefits of applying quality management in organizations. | Raise points and issues for discussion in order to enrich them and know and guide their views. | Explain situations and problems imagined from reality to the needs and desires of current and potential clients asking students to develop perceptions to solve them. | Assigning students to report on topics in or related to courses in accordance with specific rules and times. |
| Analyzing and evaluating administrative systems with their various components and their compatibility with quality management. | Brainstorming and participation as a group in analysis and inference. | Through practical situations and problems solving. | Divides students into working group within or outside the classroom and presents a topic to be discussed, solutions, opinions and decision-making. |
| اساليب التعليم |
|---|
| 1. Direct teaching and learning in the classroom 2. Online education and learning. |
| مكان تواجدها | الناشر | النسخة | المؤلف | عنوان المراجع |
|---|---|---|---|---|
| B-ok.africa | McGrow-Hill professional | first | Sid Kemp | Quality Management |
| المعمل | المحاضرة | عدد الساعات | التمارين | الموضوع العلمي |
|---|---|---|---|---|
| 0 | 2 | 4 | 0 | • Quality throughout history. |
| 0 | 2 | 4 | 0 | • The development of quality management. |
| 0 | 2 | 4 | 0 | • Defining Quality. |
| 0 | 2 | 4 | 0 | • Quality for the customer. • Key quality concepts. |
| 0 | 2 | 4 | 0 | • Defining, planning for, Controlling, Assuring, and Delivering Quality. |
| 0 | 2 | 4 | 0 | • Leading a Quality Team. |
| 0 | 2 | 4 | 0 | • Quality Engineering. |
| 0 | 2 | 4 | 0 | • Auditing Quality. • Statistics for Quality. |
| 0 | 2 | 4 | 0 | • Total quality management. |
| 0 | 2 | 4 | 0 | • Quality Standards-ISO 9000 and More. • SIX Sigma. |
| 0 | 2 | 4 | 0 | • The Cost of Quality. • The Capability for Quality: CMM and CMMI. |
| 0 | 2 | 4 | 0 | • Challenges and leadership. • Practical Quality for projects and programs. • Global Quality in the 21st Centry. |